Good coordinators are many things to many people. They are leaders, of course, but they also can be teachers, coaches, counselors and referees, among other things. Coordination therefore requires not only “hard” skills like knowing how to organize a needs assessment or lead the development of a contingency plan, but also it requires less tangible skills. These “soft” skills are essential to leadership, team-building, and the creation and maintenance of strong, effective professional relationships. Chapter 11 presents a selection of guidance on practices applicable in a variety of professional fields and humanitarian environments, some or all of which every coordinator needs to practice to succeed.